Frequently Asked Questions (FAQ)

This is where you should find answer to the most common questions our customers have asked. Please feel free to contact us if you don't find your answer here,.


What’s your return policy?

Since we offer a trial period for our software, each software sale is final.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you offer free shipping?

We offer free standard shipping on Gift Card Smart Gold and Silver bundles within the United States of America. Software download delivery is obviously free.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday-Friday from 8:00am - 11:30pm (PST) and Saturday-Sunday from 9:30am-10:00pm(PST).


I paid but I have not received my activation key

Please contact us and we will send you an activation key.


How can I transfer Gift Card Smart to a different PC?

Gift Card Smart activation key is recognized by your PC. If you install Gift Card Smart on another PC with the same key, it will fail. Please contact us and we help you to get a new activation key.


Can I use Gift Card Smart to add money to my Walmart gift card ?

Of course NOT! I know it is hard to believe, but we have heard this question many times! No, you CANNOT use Gift Card Smart to add money to gift cards from any business, except your own business.


Can I use Gift Card Smart on Android tablet or iPad?

Not yet. Gift Card Smart is a Windows-based software and you need a PC to use it. However, We are finishing up the development of our Android version. Stay tuned!


How much is Gift Card Smart?

After free trial, Gift Card Smart app is only $39.95. Although, you can order our Gold bundle, which comes with a slick Windows 10 tablet and a gift card reader. Please visit our products page for more details.